When we think of user experience (UX) design, we often focus on the big picture—overall layout, navigation, and visual aesthetics. However, in the quest for creating exceptional user experiences, we must not overlook the power of microinteractions. Let’s imagine you’re playing a game on your tablet. When you tap a button, a small animation or...Read More
The future of digital commerce is customer experience. According to Walker Insights, it is the most essential brand differentiator, not price or product, as many believe. Of course, an attractive offer, reasonable price, and similar factors are also important. But ultimately, what separates one company from another lies in the success of the customer experience....Read More
The tech savvy people of today demand optimization. Optimizing products mean that you have loyal brand advocates. If a digital product is not optimized, there will be unsatisfied customers who will not come back. To optimize usability, allow your users to navigate with ease and be able to go where they want with a few...Read More
Customer service is one of the most important features of an ecommerce website. It is one of the determining factors if you have a competent way of managing an online business. Customer service can help your business develop a good impression to your customer as many users nowadays, despite the advancement in technology, feel dissatisfied...Read More
