Project Rescue

Is your project in trouble? Let us turn it around.

Projects can fail, be derailed, or be in jeopardy due to a number of reasons. As opposed to the typical first reaction of finding someone to blame, what is needed is an immediate response.

Here are some common reasons why projects fail:

  • Risks were never imagined and thereby slowing the progress
  • Scope is expanding rapidly causing the cost to increase and the project to slide
  • End users are not satisfied with the systems performance or there are too many bugs 
  • Scaling problems and developer not coping well with the realities of the project or task at hand
  • Lack of project leadership and ownership
  • Poor communication and transparency
  • Lack of access to the development team, progress metrics and other data
  • Client is not helping identify the solution or they’re not using it

The real issue is most likely rooted by the following causes:

  • Insufficient budget, unattainable goals or unrealistic deadlines placed on the project 
  • Lack of project support from the company’s management
  • Dedicated development team is overwhelmed with multiple projects which can affect their performance
  • Lack of industry domain knowledge
  • Lack of understanding of the client’s needs
  • Project is trying to address non-project issues (i.e. maintenance)
  • Contractual issues and mutual disagreements

Most visions fail to reach maturity and achieve value not because of lack of hard work, but because agencies lack focus, discipline and the proper people to bring it to successful completion.

Creativ Digital revives projects from the brink of failure. We can help you reinstate the project and meet your project goals within the expected timeframe. We can quickly analyse the root cause of the problem, draw feasible recommendations, re-estimate project timelines, recommend any improvement and set up project management and development framework to ensure high-quality and speedy project delivery.

Our Project Rescue services provide all aspects of support needed to bring your project to completion. Our solution is designed to recover the lost time and get your project completed in the fastest and most efficient way. We do this with constant communication, which we believe is key to delivering on budget, on time and high quality of work.

Our Approach

Conduct a Project Audit

The first step is the most important. Sometimes projects go off track because the original goals no longer lead to the right path. Instead of forging in the wrong direction, we pause the project to understand why the project is where it stands and then conduct a project audit. Pausing the project saves costs and resources and allows us to determine if the original goals are still valid and develop a project rescue plan. It also sends a signal to the existing team that a project rescue team will be involved or will have to take over the project. Throughout the project audit, we identify the reasons why the project didn’t meet its intended outcomes. We also identify all current or potential problem areas to evaluate if the project can possibly meet the intended outcomes for an appropriate ROI. We convene key project sponsors, stakeholders and ideally, end users to investigate the basis for the requirement, identify the context of the root cause and its effect on the timeline.

Understanding the details of your business requirements and other key attributes

After gathering all the information from the project audit, we work with you to gain insight into the desired expectations and outcome. We sit down with you to nail down the scope of the project. We also analyse the existing project methodology, as well as the technical and business objectives you want to achieve while still staying within your budget. Additionally, we assess the other attributes of the project’s optimal metrics and review the operating environment to make a comparison of the current status of the project.

Gap analysis and a risk review

We revisit your existing documentation to determine the project gaps which need to be bridged. We analyse tolerances, available competencies and resources to construct exception criteria. These are done to ascertain the gap between the current reality and the desired outcomes/expectations as well as plan the useful work that needs to be done to bring the project to successful completion. We identify the risks involved in rescue to help shape the plan in mitigating them. Key areas of risk that we consider are: operational, external, organisational complexity, schedule, financial and technology.

Create and deliver a comprehensive recovery action plan

At this stage, our Project Rescue team should have enough information to draft a restart plan for the project. The plan will include the realignment of project deliverables and milestones to address the gaps. Our team begins to shift the target, add a new scope or require other changes such as new milestones or a new timeline to put the project back on a realistic course. We develop a detailed cost-effective and time-bound strategy to eliminate the gaps or at least reduce them to a satisfactory level. Moreover, we collaborate with your current IT team, so they are inclined to embrace the project rescue initiative as helpful to them and beneficial to your company. Creativ Digital understands that our Clients rely on us to turn around failing projects as well as provide timely, considered advice based on vast experience.

Ask for approval

Once the project audit is complete, our next step is approval. This constitutes the conclusion of the rescue phase and kicks-off the recovery phase wherever we tend to apply the approved recovery plan to re-establish the ongoing project. We then communicate the new changes to the profile, shape and size of the new project  to all stakeholders. We also affirm (or reaffirm) the responsibilities of key stakeholders. The successful implementation of the recovery plan will then put your project back on track with the most minimal impacts or improvements as possible.

Provide consultation

If you believe that the project will be completed by the existing project team, we provide training and consultation on the process.  Even if the decision is to kill the project or program, it is critical to turn tentative commitments into firm plans. We can further train you with the actionable steps, their pitfalls and possible solutions. In this way, project momentum is restored, and the health of the project is monitored on a day-to-day basis. We can also help you productively engage with your existing development team to deliver outcomes that ensure that quality assurance, regular progress reports, security and updates are made. 

Suggest recommendations

In the final part of our Project Rescue service, we present the recommendations to address the gaps. A list of our recommendations for fixes and improvements will be provided, along with an explanation of each.  From this point, we report to highlight the positive contrast of our rescue and recovery activity. Although feedback is welcome, it should be emphasised that the new course is set and the project shall be underway.

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