Projects can fail, be derailed, or be in jeopardy due to a number of reasons. As opposed to the typical first reaction of finding someone to blame, what is needed is an immediate response.
Most visions fail to reach maturity and achieve value not because of lack of hard work, but because agencies lack focus, discipline and the proper people to bring it to successful completion.
Creativ Digital revives projects from the brink of failure. We can help you reinstate the project and meet your project goals within the expected timeframe. We can quickly analyse the root cause of the problem, draw feasible recommendations, re-estimate project timelines, recommend any improvement and set up project management and development framework to ensure high-quality and speedy project delivery.
Our Project Rescue services provide all aspects of support needed to bring your project to completion. Our solution is designed to recover the lost time and get your project completed in the fastest and most efficient way. We do this with constant communication, which we believe is key to delivering on budget, on time and high quality of work.
The first step is the most important. Sometimes projects go off track because the original goals no longer lead to the right path. Instead of forging in the wrong direction, we pause the project to understand why the project is where it stands and then conduct a project audit. Pausing the project saves costs and resources and allows us to determine if the original goals are still valid and develop a project rescue plan. It also sends a signal to the existing team that a project rescue team will be involved or will have to take over the project. Throughout the project audit, we identify the reasons why the project didn’t meet its intended outcomes. We also identify all current or potential problem areas to evaluate if the project can possibly meet the intended outcomes for an appropriate ROI. We convene key project sponsors, stakeholders and ideally, end users to investigate the basis for the requirement, identify the context of the root cause and its effect on the timeline.
After gathering all the information from the project audit, we work with you to gain insight into the desired expectations and outcome. We sit down with you to nail down the scope of the project. We also analyse the existing project methodology, as well as the technical and business objectives you want to achieve while still staying within your budget. Additionally, we assess the other attributes of the project’s optimal metrics and review the operating environment to make a comparison of the current status of the project.
We revisit your existing documentation to determine the project gaps which need to be bridged. We analyse tolerances, available competencies and resources to construct exception criteria. These are done to ascertain the gap between the current reality and the desired outcomes/expectations as well as plan the useful work that needs to be done to bring the project to successful completion. We identify the risks involved in rescue to help shape the plan in mitigating them. Key areas of risk that we consider are: operational, external, organisational complexity, schedule, financial and technology.
At this stage, our Project Rescue team should have enough information to draft a restart plan for the project. The plan will include the realignment of project deliverables and milestones to address the gaps. Our team begins to shift the target, add a new scope or require other changes such as new milestones or a new timeline to put the project back on a realistic course. We develop a detailed cost-effective and time-bound strategy to eliminate the gaps or at least reduce them to a satisfactory level. Moreover, we collaborate with your current IT team, so they are inclined to embrace the project rescue initiative as helpful to them and beneficial to your company. Creativ Digital understands that our Clients rely on us to turn around failing projects as well as provide timely, considered advice based on vast experience.
Once the project audit is complete, our next step is approval. This constitutes the conclusion of the rescue phase and kicks-off the recovery phase wherever we tend to apply the approved recovery plan to re-establish the ongoing project. We then communicate the new changes to the profile, shape and size of the new project to all stakeholders. We also affirm (or reaffirm) the responsibilities of key stakeholders. The successful implementation of the recovery plan will then put your project back on track with the most minimal impacts or improvements as possible.
If you believe that the project will be completed by the existing project team, we provide training and consultation on the process. Even if the decision is to kill the project or program, it is critical to turn tentative commitments into firm plans. We can further train you with the actionable steps, their pitfalls and possible solutions. In this way, project momentum is restored, and the health of the project is monitored on a day-to-day basis. We can also help you productively engage with your existing development team to deliver outcomes that ensure that quality assurance, regular progress reports, security and updates are made.
In the final part of our Project Rescue service, we present the recommendations to address the gaps. A list of our recommendations for fixes and improvements will be provided, along with an explanation of each. From this point, we report to highlight the positive contrast of our rescue and recovery activity. Although feedback is welcome, it should be emphasised that the new course is set and the project shall be underway.